Customer Story: Lumon

The accounts payable team enjoys the extra help that AI brings to their daily work and cannot imagine working without it in the future.

Hanna Van Enk

Chief Financial Officer

Main Branch

Kouvola, Finland

Revenue

+ 0 M€

Personnel

+ 0

Lumon

Lumon is an international group specializing in the sale, manufacture, installation, and maintenance of balcony facades and terrace products. With a strong presence in the European and North American balcony and terrace markets.

Lumon is an international group specializing in the sale, manufacture, installation, and maintenance of balcony facades and terrace products. With a strong presence in the European and North American balcony and terrace markets, Lumon’s mission is to create “Better Homes, Better Lives, and a Better World.”

Eliminating Manual Invoice Processing

Lumon receives tens of thousands of invoices annually. Prior to adopting AI, Lumon had implemented order matching for purchase order invoices and established agreements for matching static recurring invoices. However, these measures still left a significant amount of manual work in invoice accounting, as the proportion of automatically accounted invoices was relatively low compared to the total invoice volume.

Embracing AI-Powered Invoice Automation

Lumon recognized the need to reduce manual labor in the invoice processing workflow. Having already utilized traditional rule-based methods, Lumon was seeking further automation advancements. In 2021, Lumon turned to Snowfox to explore the potential of AI in automating invoice processing.

Before making a purchasing decision, Lumon conducted an accuracy test of Snowfox.AI’s AI on their invoice data. The test revealed the level of automation that Snowfox.AI could achieve for Lumon’s invoices. Based on the accuracy test, Lumon concluded that integrating AI into their invoice process would bring about a significant leap in automation immediately upon implementation. This prompted Lumon to proceed with a pilot project to experience the added value of AI.

Smooth Implementation

The implementation of Snowfox.AI was a smooth and straightforward project. Snowfox.AI was integrated as an add-on to Lumon’s invoice processing system using existing interfaces.

Lumon initially deployed Snowfox.AI for its Finnish companies and expanded the AI coverage to encompass all Lumon countries by the end of 2023. From Lumon’s perspective, expanding the AI to all countries was remarkably easy. The process involved training AI models using invoice data from other countries and ensuring the AI functioned accurately before connecting them to production. The ease of this process was a positive surprise for Lumon.

“Customers don’t need to worry about Snowfox.AI implementation being a massive undertaking. For us, it was a straightforward and short-lived project.” – Hanna Van Enk

CFO Van Enk particularly appreciates Snowfox.AI’s approach to automating invoice processing by integrating AI with Lumon’s existing invoice processing system.

“Our purchase-to-pay process could be automated without any changes or updates to our invoice processing system by implementing Snowfox.AI’s connection with our current invoice processing system. This made AI implementation significantly easier for us.“

Significant Automation Leap without System Changes

Lumon has achieved remarkable improvements in its purchase-to-pay process since implementing AI. Snowfox.AI assists Lumon in accounting for invoices automatically. This has led to a significantly more efficient invoice processing workflow due to the reduction of manual labor. The AI is capable of accounting for the majority of invoices that were previously handled manually.

“Business and invoice volumes have grown without the need to increase resources in the accounts payable team at the same rate. Our purchase-to-pay process efficiency has improved globally. I also like the pricing model, which is very customer-centric. We only pay for increased automation, and the pricing scales based on the volume of manually processed invoices.” – Hanna Van Enk

AI-based automation has also been welcomed by the members of the accounts payable team. They are pleased that their work is smoother and involves less manual labor due to the higher automation.

“The accounts payable team enjoys the extra help that AI brings to their daily work and cannot imagine working without it in the future.“

Quality Collaboration

Throughout the production phase, Lumon has valued the good, pleasant, and easy collaboration with Snowfox.AI. The AI has performed well, and the technical collaboration has been smooth.

“We have always received help when needed.“

Benefits Achieved

  • Business has been able to grow without the need to increase resources for invoice processing.
  • Work has been streamlined in terms of automatic invoice accounting, leading to smoother invoice processing.
  • Accounting quality has improved, resulting in fewer corrections in the accounts payable department.
  • Snowfox.AI has educated Lumon’s personnel about the possibilities of AI and encouraged them to consider other use cases for AI.

In conclusion, Hanna Van Enk further states: “Hopefully, Lumon’s example can encourage other companies to adopt Snowfox.AI and automate their own invoice processing. I can recommend Snowfox.AI to everyone!”

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